Global HR

Challenges Facing the Function

  • Peter Reilly and Tony Williams

  • The HR function has been reinventing itself to reflect the needs of the transformed organizations that dominate the 21ist Century business world. Not least amongst the challenges it faces is that of delivering a fair, consistent and effective service across the organizational, cultural and economic boundaries that exist in modern global organizations. Peter Reilly and Tony William's Global HR explores the key issues brand, talent management, service transformation and change, drawing on examples from multinationals in telecoms, fmcg, manufacturing, software, services and commodities. In doing so, they offer insights into managing people and businesses that no organization can ignore.

  • About the Author: Peter Reilly is Director of Consultancy at the Institute for Employment Studies. Prior to joining the Institute he spent many years with Shell as an HR manager in the UK and overseas. He is the author of Flexibility at Work, published by Gower.

    Tony Williams is the Director of HR, Wealth Management at the Royal Bank of Scotland Group. He was previously responsible for implementing a fully integrated shared services model following the successful acquisition and integration of NatWest in 2000.

    Peter and Tony also co-authored How to Get Best Value from HR and Strategic HR, both published by Gower.

  • This title is also available as an ebook, ISBN 978-1-4094-0279-4